Happy Holidays

Ending our year on a high note

Happy Holidays

As always at this time of the season, we look back over our year to take stock of where we are and how we’ve done. It’s a time to acknowledge the challenges, rejoice in our successes, and recount our blessings.

Blessings

Our biggest blessing is always your patronage and support, your belief in us and in our products. Without you, there would be no us. We don’t forget that.

It’s this faith and trust you put in TrioVision and Cobra Technologies that spurs us to review each year like this. It’s important to see where we’ve done well and keep doing that, and to seek out ways to do better next year.

Accomplishments

We feel proud of our accomplishments, some of which you won’t be seeing until the WWETT Show, but we’re never satisfied with what we’ve done. We know you are constantly being confronted with new challenges in the CCTV pipeline inspection and reporting industry. It’s our responsibility to help you stay out ahead of those potential issues.

Recognition

We take great joy and pride in fulfilling this mission, because we know how important your work is. We know you are part of the front line in the constant battle against poor sanitation, and the resulting public health crisis that always lurks behind the chaos it causes. After all, how many people can really say that it matters to the rest of the world that they get up every day, to do their jobs to the best of their ability?

At TrioVision and Cobra Technologies, we strive to work as hard as you do to keep the world’s underground infrastructure in sound condition. We’re very proud to be your comrades-in-arms in fighting this good fight.

Good Wishes

On this eve of the year’s end, we wish for you all a little break in the action. We hope you may enjoy the fruits of your labors, and spend some quality time with those who matter most to you. And rest up for a New Year filled with the kinds of challenges we will help you rise to.

Wishing you the happiest of holidays, and looking forward to continuing to serve you in the New Year.

AssetDMS screen

New Website Launched for AssetDMS PACP Certified Software

In late October, just in time for the opening of the 2018 WEFTEC Conference, Trio-Vision launched a dedicated new website for its NASSCO-Certified PACP Data Collection Software product, AssetDMS.

The new website provides in-depth information regarding the data collection software solution for municipalities and contractors who are looking for a simple-to-use, yet powerful data collection and analysis tool.

The AssetDMS site features a distributor, sales and support staff interactive directory. It will soon be offering a blog component, to provide the industry with useful information related to

  • inspection
  • data acquisition and usage analysis
  • regulatory updates
  • and more!

Drain Services Inc.: The Muscle To Multi-Task

Problem

Drain Services Inc. in Fargo, N.D., is a very small operation, and owner Kevin Cameron needs his equipment to be versatile, capable of multi-tasking. He was looking for a pipeline inspection system that could also be a workhorse for point repairs. Rather than acquire a custom-built rig, he decided that a component-style system would be a better choice for his project requirements.

“I was looking at many manufacturers,” he remembers. “This was my first major equipment financing deal. I did a lot of investigating, to gain the most work for my investment.”

Solution

While getting PACP-certified, Kevin told his instructor about the system he sought: “6-wheel-drive, with enough grip to pull a pipe repair into place. He told me about TrioVision-Cobra, whose crawler is big and heavy, with a robust 13-wire cable. It could do exactly what I wanted.”

While other vendors backed away from this kind of equipment multi-tasking, our sales representative assured Kevin that our warranty would cover such use. He cancelled previous purchase orders and committed to the Trio-Vision modular system.

Kevin requested the ability to install the components himself in a unique, very mobile and agile hybrid van. Our build-out team hadn’t ever fielded such a request, but they took it in stride. They worked hard to have all system elements plugged in when he showed up to take delivery, to show him how it worked. Then they broke down the components and packed them into military grade cases. “All I had to do was open them up, plug and play,” Kevin recalls.

Result

Kevin says, “Now I not only have a robust pipeline inspection system, but also a hardy workhorse to help me accomplish remote point repairs, without having to invest in another specialized piece. I think everybody is extremely happy with how it’s going. I know I am.”

Get To Know Our Customers: Terrell Harmon of Harmon Pipe Service, LLC

Terrell Harmon runs Harmon Pipe Service LLC in Rockmart, Georgia, about 45-50 minutes from Atlanta. The company has been in business for six years. It serves the metro Atlanta area, primarily north Atlanta, Forsythe County, and surrounding areas. They work mostly in new construction, primarily new subdivisions.

At its peak, Harmon Pipe Service (HPS) ran a crew of six, doing Mandrel testing, vacuum testing of manholes, pipe cleaning, and video inspection. These days, it’s pretty much just Terrell in the field, and one other part-time employee in the office.

Focusing on Pipeline Inspection

“I’m starting to slow down,” he says, “so we’re doing mostly video inspection. No cleaning anymore, no jetting—mostly just video.” After experiencing many facets of the business, he has found the work he most enjoys and which generates the greatest return on resources invested.

HPS primarily subcontracts to larger pipeline contractors on big commercial jobs, so with this single revenue stream, it’s critical to him that his equipment work every time. He’s been using Cobra Technologies CCTV pipeline inspection equipment since he’s been in the business. What keeps him coming back to Cobra?

“It’s a great product line; simple to operate, and it’s a great product for a fair price. It’s a great fit for me because the company is local, and their after-sales service is great,” Terrell says.

Terrell Harmon driving his UTV-mounted CCTV inspection system

Terrell Harmon driving his UTV-mounted CCTV inspection system

Specializing in Off-Road Locations

HPS specializes in inspecting outfalls and other assets that require off-road access. He runs two of our Model 800 crawlers, two V5 cameras, and Pan-Tilt-Zoom camera on a UTV unit for doing off-road stuff.

He recalls adding that last piece: “Most of my calls were becoming those for off-road jobs. I guess with the big vans, they couldn’t get video equipment to these places. I knew that carving out a niche for myself in the local market was a good positioning strategy, and I saw one in being able to get where they couldn’t. That’s what made me successful.”

So in 2000, Terrell approached us and said “I don’t want a van, but I want your equipment. We’re going to be operating it on a UTV,” a utility ATV such as a Polaris or Gator. He specified what he wanted, and we built him a UTV-based inspection system.

From Niche to Now

The first model was a simple sheet metal fabrication. The second vehicle we beefed up the rugged factor and good looks by adding diamond plate in strategic locations. We then built a third one and began offering these models to the general industry.

These UTV-mounted systems are basically intended to get our equipment out where the landscape is more rural, and there just aren’t many wide, well-maintained roads. As Terrell explains:

“All sewer lines leave the road eventually. Some go through the woods, down to these outfalls in more distant and less-travelled areas. That’s what I specialize in. Everybody can’t stay in the road. That’s where I went with the UTV.”

He says that although it was something of a financ

ial risk, he had really looked at the jobs that were coming in, and studied where his market was going. He believed it would be a good move.

Owner Terrell Harmon stands in front of the rugged diamond plate housing of his Cobra Technologies UTV-mounted CCTV pipeline inspection system

Owner Terrell Harmon stands in front of the rugged diamond plate housing of his Cobra Technologies UTV-mounted CCTV pipeline inspection system

Quick Payoff

It was, only taking about 18 months to pay off that investment.

“Not bad at all,” he quips.

Aside from believing in his own idea, Terrell had to have faith that the Cobra designers and fabrication technicians would be able to execute the plan he saw in his mind. “They never had done (a UTV-mounted system) before, so I kind of worked with them. I said, ‘Here’s what I want, it’s going to work.’ I knew they could do it. We just had to mount the equipment on a UTV rather than in a van, just put a cover over it. I knew it would be fine, because Cobra is good equipment.”

Asked if he sees himself as a sort of pioneer, he chuckles and says, “Well, I’ll try anything.”

Showing the World

And he’s proven out his idea and gotten his mileage out of it. Now he’s ready to let the Cobra team show their mutual idea to the entire market, which is why we had it on display in our booth at the 2018 WWETT Show.

“I’ve been dealing with it long enough, and I was willing to let them bring it and have it at the show,” he says, “so, hopefully, it pays off for them, too.”

We have a funny feeling it’ll do just that. Thanks, Terrell!

Get To Know Our Customers: Randy Askea of Continental Pipe Services

Randy Askea (pronounced AS-kay) of Continental Pipe Services (CPS) in Marietta, Georgia got his start in the wastewater management industry in 1975. He worked for a pipeline services contractor for about six years, then went into business for himself in 1981.

CPS offers pipeline cleaning, inspection (mainly video), chemical grouting and sealing, manhole restoration, and wet well rehabilitation. They do pressure testing, vacuum testing of manholes, and generate reports on these tests.

“We’re really known for ‘pipe-in-the-ground’ contracting,” says Randy. “We do the job fast, which gets us a lot of projects for cities and military bases.”

At one point, this work supported a staff of twenty employees. When the economy tanked in 2008, Randy had to make some difficult choices. “We downsized when the economy got bad. We were forced to lose quite a few people, so we’re down to about four now.” As for so many other businesses, it was a tough time for CPS, but things are improving.

As of the 2018 WWETT Show, Randy had just bought a brand new TrioVision CCTV inspection truck. “We have an older TV truck van as well,” he says, “and I have one of the Cobra portable units that I can load onto a pickup truck, and go to places that most people can’t in the industry.” With that new equipment and capacity available, CPS has put a new crew to work, now that the economy’s picked back up in their area.

In his early years working for the other contractor Randy says he went a lot of places on the job. “We worked in Hawaii, Guam, Guantanamo Bay, Cuba—all the military bases, all over the U.S. He would send crews and equipment over” to get the jobs done. These days, he keeps a bit closer to home, but still ranges out a bit. “I spent about five years in Houston back in the ’80s,” he recalls. “We had a project going there. I also did a lot of work up in the Memphis, Tennessee area. We go where the work is.”

CPS currently runs a total of five vehicles: Two mobile jetters, two televised inspection trucks, the previously mentioned mobile one, and the little portable inspection unit. The portable goes on a Bobcat 4-wheel drive. “I can throw it on there, then on the trailer,” to make it super-portable and handle jobs in tighter, trickier locations.

One place CPS really likes to use that portable setup is when they get contracts to work on new dam installations. “There were 48 dams that were to be laid down across Tennessee last year,” Randy remembers. “We inspected the overflow pipes. We just picked up another contract in Culpeper, Virginia, to inspect 11 more dams.” Those contracts usually come as a package deal for several dam locations.

One of the things that keeps Randy coming back to Cobra equipment is the heavier crawler that we developed, some years ago. “It’s heavier than most other crawlers, so it allows the cable to pull the camera farther,” he says. “You can go greater distances, doing several main sections at a time. It’s so efficient and increases productivity when you can do 700-800 feet at a time.”

He also enjoys the convenience of working with our Georgia headquarters. “The Cobra office is about three miles from that Culpeper location, making maintenance easy. I can run by, pick up a part…they can fix any issues I have. It keeps me out on the job, making money.” That’s important to a small business, running on tight margins in a competitive field. And the workplace is hard on everyone’s equipment.

“It’s a very demanding environment. When you drop a camera down two lines, you run back and forth all day long, and you’re beating on the equipment pretty bad. I don’t care whose camera you’ve got, it needs to be able to take that and still perform.

“But when things do break, you also want to be able to fix it quick and get back to work. One thing I like about Cobra: Almost every part on it seems to be a standard thread or whatever. I can go to a hardware store or Home Depot, and get the nuts and bolts and things that haven’t been specialized to the point where you’ve got to call the factory.” He appreciates that this ease of maintenance is also reflected in the ongoing price of ownership.

When Randy does have to take a piece of Cobra equipment in for service, he feels well-treated by our service staff. “If my guys got a problem—you know, a camera went out or a cable broke, or the guys messed the cable up—it’s always the operator’s fault, not Cobra’s or TrioVision. But when I call from a site with an issue, they put somebody on the job, and in a couple of hours, we’re back to work.”

He feels that his business is made a priority by his customer sales rep, who maintains ownership of the account long after each sale.

“When we walk in there looking for help,” Randy says, “they always pull somebody off whatever they’re doing. Cobra has done that throughout the time I’ve had a relationship with them, which is the entire 26 years I’ve been in the business for myself. They may make a lot of sales, but they’ve tailored themselves to be responsive to contractors, too. They know that contractors are different to cities: Cities can send it away and get it fixed, but when it comes to contractors, they have got to make money. They’re not making money if they’re off making repairs. So Cobra’s service guys quickly get you going, put you back on the job. In 26 years, my equipment’s never spent the night in their shop! They get it going in an hour’s time.”

He has had some issues through the years, when Cobra service has said, “If it comes to the point where we haven’t fixed it and you need to get back on the job, here’s a loaner camera you can take to get back to work.” But he’s never had to exercise that option.

“No matter what,” Randy says with a grin, “Cobra and their equipment keep my company profitable.”

And that’s what we like to see.

AssetDMS screen

AssetDMS – Robust, versatile pipe inspection reporting and coding software

In our wrap-up of show season, we didn’t mention having exhibited our new AssetDMS CCTV asset inspection recording and reporting software. We were saving it for this post, because it’s rich and special enough to deserve its own space.

AssetDMS screen

Our AssetDMS team members, Leti and Hildemar, stayed busy in our booth, demonstrating this robust software for contractors and municipal representatives who are looking for a more versatile package that offers both:

  • NASSCO-certified PACP/LACP/MACP coding without the need to remember all codes and rules (though it does offer PACP reference photos for codes), and
  • the ability to import and export from ANY certified PACP/LACP/MACP database.

AssetDMS Features

They walked our visitors through a full demonstration of AssetDMS screens and controls. They explained that we developed the data collection process specifically to enable users in the field to collect data without having to manage multiple screens and complex database software programs. A touchscreen interface, like those of today’s smartphones and other modern electronics, makes the use of AssetDMS more second nature than work.

You could see the pleasure and, yes, even relief on the faces of these visitors, as they watched how easily they could manipulate AssetDMS, using its intuitive design and self-guiding prompts in a streamlined, simplified process that ensures critical information is always captured.

Designed To Perform

This unique CCTV pipeline inspection process is faster, easier and more productive than anything users have previously experienced. AssetDMS achieves this through several forward-looking features, based on recommendations from NASSCO for optimal performance:

  • AssetDMS userComplete on-screen/context-sensitive help file
  • Drop-down menus and intuitive prompts provide quick access to common PACP Standard reference points,
    such as:

    • Defects
    • Pipe materials
    • Survey purpose
    • Locations
    • Pipe usage, etc.
  • Extensive reporting and easy-to-understand analysis tools
  • Data exported from a PACP database or ArcGIS® software can pre-populate work orders and inspection header information, based on historical data.

There’s so much more to learn about its capabilities and features. If you’re interested, call or click today for more information. For free demonstration of our AssetDMS soft­ware suite, call toll-free 800.443.3761 or email.

WWETT show booth, day one

Show Seasons: Thanks for a great February!

February is always a busy month here at TrioVision/Cobra Technologies, and this year was no exception. It’s big show season, and we took ours on the road to Perry, Georgia for the APW Show, and to Indianapolis for the WWETT Show.

It’s always so great to see our current customers face to face, and to meet and make new ones. Technology is great (it’s our business!) but there’s nothing like being able to put a face with a name, and to really get a sense of our clients the way it’s only possible in person.

The Big Shows

At both big shows, we had the distinct pleasure and pride of being able to showcase a few of our customers’ custom inspection vehicles, in which we had installed various of our systems, software and pieces of equipment.

Randy AskeaWe wish to thank Randy Askea of Continental Pipe Services in Atlanta, for allowing us to use the Cobra Technologies mobile CCTV inspection van we created for them at the GPWA show.

We were really proud to display our TrioVision TVT 150 Pipe Inspection System at both shows. This robust, Windows-based system performs complete CCTV pipe inspections, recording pipeline defects and synchronously transmitting video to the control unit. Our daylight-readable touch-screen monitor, along with our portable control unit, processes and saves videos in the field. Show attendees were pretty impressed, too.

TrioVision Xplorer FreeHD Pole Camera SystemWe also showcased our new Xplorer FreeHD Pole Camera System, a wireless high definition (Full HD 1920×1080) lightweight, portable video inspection system operable by one person. The system is capable of capturing stunning 1080P video and photos that your clients will appreciate and your community deserves. The control unit is based on user preference, and can be an off-the-shelf Windows® 10 Professional tablet PC, convertible laptop or standard laptop.

Cobra inspection truck and equipmentWe had a blast demonstrating our new Cobra C-801 belt drive mainline crawler and the C510 steerable storm crawler, as well as our muscular new King Cobra steerable transporter, with tracks or wheels on demand, automatic freewheel and automatic drive engagement, variable speed and versatile remote/manual elevator. It looks as cool as it sounds.

King Cobra Crawler

We gave away FREE NASSCO-certified PACP Software at the WWETT Show, just for stopping to visit us in our booth—just another way we always try to go above and beyond expectations.

All in all, it was a memorable show season, in which we proved our commitment to helping take the industry to the next level. As always, though, we couldn’t do it without you, and we really appreciate everyone who supports us as we support you.

AssetDMS – Setting A Higher Bar

AssetDMS screen

One of the products we’re most proud to introduce to the market is the latest version of AssetDMS, our highly engineered CCTV asset inspection recording and reporting software.

Employing an operator-friendly, intuitive touchscreen interface, AssetDMS condition assessment software makes data collection and analysis more second nature than work. Collection of data is highly streamlined, simplified and accurate with the use of built-in user prompts, so critical information is always captured.

Robust and Versatile

It’s all in the touch… AssetDMS is compatible with a wide range of manufacturer’s CCTV systems

  • Import/Export from ANY certified PACP/LACP/MACP database
  • No need to remember all PACP codes and rules
  • PACP reference photos for codes
  • Extensive reporting and easy to understand analysis tools

Learn More

Call or click today for more information, or a free demonstration of the AssetDMS software suite, or any of our full range of CCTV inspection technology. Call Toll-free 800.443.3761 or email.

Show Season: See You In Indy!

Our WWETT Show booth

Stop by and see us in Booth #6048 to see exciting new products and get show special pricing!

Having just come off our exhibit at the Underground Construction Technology Show in Ft. Worth, we now head to Indianapolis for the granddaddy of trade shows in our industry, The WWETT Show.

WWETT – The Show of Shows

If you’ve been there before, you’ll know it’s the largest annual U.S. trade show for the wastewater management industry. We know we’ll see many of you before the actual show floor opens, attending the many sessions during Education Day.

With so many offerings to choose from, including everything from safety and how-to, to business management and best practices, we know you’ll be stuffing your brains with the most up-to-date information concerning our industry.

Then, we look forward to you taking all that knowledge onto the show floor to help you choose the best new products to help you do your job faster, more easily, efficiently and effectively. That’s where we come in!

We’re really looking forward to having you stop by and visit us in Booth #6048, where we’ll be displaying and demonstrating several exciting new products this year!

Keep your eyes open for:

We’ll also be featuring the latest version of our feature-packed AssetDMS inspection recording and reporting software. You’ll want to see its new features, and especially the special show price we’ll be offering on this state-of-the-art technology.

See you in Indy!

WWETT Show 2018

For the first time, all three of our product lines will be showcased together. These include: